Daycos Keeps Payment Processes Moving For Global Transportation Companies
- published: 2024/09/11
- contact: NBDC Communications - Nebraska Business Development Center
- phone: 402.554.6256
- email: kjefferson@unomaha.edu
Norfolk – To say Brandon Day started at the bottom of his family’s business is no exaggeration – the company began in the basement of his childhood home in Washington, D.C.
Founded in 1978 by his father, John Day, as a consulting firm for both the household goods and moving industries, the company was originally named John Day & Associates. “The ‘associates’ were my mother, my sister and myself,” Day recalls. “My father traveled a lot conducting audits. Mom wrote up invoices, my sister made copies and I stuffed envelopes. I was six years old.”
Known today as Daycos and situated since 1980 in Norfolk, Neb., his mother’s hometown, the company provides transportation revenue solutions from full-service billing services to self-billing software. Day serves as CEO. The company has 60 fulltime employees, some working remotely in sales or who have relocated outside the Norfolk area.
Day says that for some transportation companies, Daycos is a complete outsourcing provider for their financial back offices. Daycos processes more than 400,000 invoices and nearly $2 billion in transactions annually, Day says.
Daycos also partners with transportation companies to improve internal processes, such as providing technology tools that facilitate billing and pay invoices more efficiently, or post-auditing shipment records to identify and successfully collect money due.
“The majority of our work is in household goods moving for the U.S. government, both the military and the civilian corps,” Day says. “We’re not a prime contractor. We work with the moving companies contracted by the government.”
Most recently, Daycos was awarded a Tier 1 sub-contracting agreement with Homesafe Alliance, LLC, making Daycos the exclusive move management invoice and billing provider for the Department of Defense (DoD) under a $16 billion Global Household Goods contract. The contract is focused on improving the relocation process for the DoD and Coast Guard personnel and their families, and provides the Defense Personal Property Program a new model for moving household goods.
We follow a stakeholder model with our stakeholders defined as employees, our customers, the business and the community.
Daycos has been a client of the Nebraska Business Development Center (NBDC) since 2009, benefitting from various services of the NBDC’s APEX Accelerator program and Small Business Development Center (SBDC) program, including assistance identifying and accessing government contracting opportunities, market research and bid matching services. “The company’s pursuit of Cybersecurity Maturity Model Certification (CMMC) Level 2 is a testament to Daycos’ commitment to ongoing data security and compliance in government contracting,” says APEX Accelerator Consultant Meghann Buresh of the NBDC office in Norfolk.
In 2016, Daycos obtained B Corp Certification, one of only 10 Nebraska companies to do so, Buresh says. B Corp Certification designates that a business is meeting high standards of verified performance, accountability and transparency on factors from employee benefits and charitable giving to supply chain practices and input materials.
Being community-minded is a value passed down from his parents, Day says. “We follow a stakeholder model with our stakeholders defined as employees, our customers, the business and the community,” he says.
Daycos has launched several initiatives including an employee-led Community Investment Committee, an Employee Investment Committee, and the Daycos4Good (D4G) program, with the “4” referring to the four stakeholders Day mentioned. One major ongoing project, the Norfolk Area Childcare Collaborative, was founded and is chaired by Tammy Day, Day’s wife, who received the 2023 Norfolk Area Person of the Year award.
Day says that while many businesses have philanthropic efforts, those efforts are often directed by management, which can create a disconnect with employees. “We want our efforts to be employee-led,” he says. “That instills a sense of pride and ownership. It gives them a better feeling to come to work at Daycos.”