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New Voicemail System

Following a new voicemail system implementation on June 8, users will need to activate their new accounts.

  • published: 2018/06/08
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The new unified communications system replaces our old voicemail system and provide new features and functionality. To ensure you do not lose access to voicemail, it is necessary to activate your new account as soon as possible. New messages cannot be received until you have activated your new account.

Old messages will be accessible in the old system until October 2018.

If you have questions or concerns please contact Telecommunications at unotelecom@unomaha.edu.

Setup Voicemail

  1. From your desk phone, call 46245. If you are away from your desk, call 402.554.6245 and dial # followed by your seven digit extension (554-XXXX).

  2. Dial 654123 when prompted for your security code.

  3. Follow the prompts to set your new security code, record your name, and record your greeting

  4. Your mailbox is initialized once you hear “Congratulations!”

If you are having trouble, please contact the help desk at 402.554.HELP (4357).

Frequently Asked Questions

When will the new voicemail system go live?

  • The system is live as of June 8, 2018.

  • The old system will be shut down on Oct. 1, 2018.

How much time do I have to set up my new mailbox?

  • Shortly after June 8, 2018, your old mailbox will no longer accept new messages.

New Features and Functionality

  • Self-service web interface for voicemail administration.

  • Enhanced email notification of voicemail messages.

  • Greatly increased voicemail storage.

  • Unified messaging Voice message delivered to your e-mail with a .wav file.

  • Voicemail password resets to e-mail.

Changes to expect

  • Touch tone commands used to manage and send new voice messages will be different.

  • Touch tone commands used to manage voicemail settings such as you’re out of office greeting will be different.

  • Refer to the touch tone command documentation for the new commands.

About the University of Nebraska at Omaha

Located in one of America’s best cities to live, work and learn, the University of Nebraska at Omaha (UNO) is Nebraska’s premier metropolitan university. With more than 15,000 students enrolled in 200-plus programs of study, UNO is recognized nationally for its online education, graduate education, military friendliness and community engagement efforts. Founded in 1908, UNO has served learners of all backgrounds for more than 100 years and is dedicated to another century of excellence both in the classroom and in the community.

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