Student Services

Email Communications 

Due to the sensitive and confidential nature of protected health information, email correspondence from ASC will only be directed to students' UNO email accounts.

For security reasons, ASC does not send private student information to personal email accounts such as gmail. Students are encouraged to check their UNO student email frequently.

If you need support in accessing your university email account, please contact the MavTECH Help Center.

Accommodations Management 

Students registered with ASC can click the button below to log in to the secure online services portal. Logins require a UNO single sign-on with Duo authentication.

There is a wide array of information and functionality available to students on the portal, including individual plan eligibilities, faculty accommodation notification requests, adding another instructor to a course, requests to ASC for additional services, and student policiy and procedure documents.

Accommodation Request Process 

Students can initiate a request for disability accommodations by visiting the ASC Application Center. Students should fill out an application and upload disability documentation right on the portal.

Disability documentation may be in the form of:

• A letter from a medical doctor or health provider;
• Individual Education Plan (IEP) with Multidisciplinary Team Report (MDT);
• 504 Plan;
• Report of Evaluation/Assessment from a psychologist; or,
• Your current treating provider can complete the Provider Evaluation Form (link below.)

Any form of disability documentation you provide must include your diagnosis, functional limitations, and recommendations for accommodation. 

Please note that accommodations are not retroactive, so any accommodation plan established now would support you on a going-forward basis only.

• Documentation Guidelines
• Provider Evaluation Form

Concussion 

Temporary accommodations are available to students who sustain a concussion. If you have a concussion, please visit the ASC Application Center to complete a Concussion Support Request and upload a letter or other medical documentation that states the concussion diagnosis and the date of injury.

After the documentation is received and reviewed, you will have a brief telephone appointment with an Accessibility Specialist.

Medical Supervision 

Medical Supervision allows the possibility for students to regain lost attendance points and makeup assignments and exams that were missed during excused absences. 

Students can initiate a request for medical supervision by visiting the ASC Application Center. Students should fill out an application and upload medical documentation that states the specific date(s) that they were under medical care and unable to attend class.

Medical Supervision documentation may be in the form of:

• A letter on letterhead from a medical clinic or health provider;
• A "return to work/school" form from a medical clinic or health provider;
• Hospitalization paperwork displaying admission/discharge dates;
• Your current treating provider can complete the Medical Supervision Form (link below.)

ASC will review the documentation and work with you for the most appropriate intervention. If medical supervision is indicated, ASC will send email notifications to your instructors excusing your absences for those dates. Medical supervision is retroactive, so if you have provider notes excusing you for past dates, you can still upload them after the fact. Please do not submit doctors' notes to faculty.

Please remember that medical supervision is only applicable when the student is the patient. Concerns related to bereavement support, student-as-caregiver situations, or law enforcement involvement should be directed to UNOCareTeam@unomaha.edu.

Non-medical matters such as missed attendance due to transportation issues should be handled directly between instructor and student.

• Medical Supervision Form

Alternate Format Materials 

For students who qualify for "E-Text" as part of their accommodation plan, please use your individual BookShare account to search for your textbooks in accessible format.

If the textbooks are not available on BookShare, please purchase your materials in electronic format from the vendor of your choice. If you cannot locate your textbooks in electronic format, please contact ASC for instructions and next steps. Any return, exchange, or cancellation of hard-copy or electronic materials, including First Day Access materials, is subject to the return policy of the vendor used.

• BookShare
• Accessible Textbook Request Form
• Copyright Agreement Form

Housing Accommodations 

To initiate a request for housing accommodations in university residence halls, please visit the ASC Application Center to complete a Housing Disability Support Request and upload documentation of your disability. If you have already requested academic accommodations, you may use the same disability documentation if it's relevant.

Assistance Animals 

Assistance Animals are not permitted in University housing without the prior written approval of the Accessibility Services Center. Because of the time needed to process requests to reside with an assistance animal and to make the necessary arrangements to address students’ accommodation needs, students are encouraged to submit their request as far in advance as possible prior to their intended move-in date, preferably at least sixty (60) calendar days in advance.

If the need to reside with an assistance animal should arise after the student has already moved into university housing, the student should submit a request to the ASC as soon as possible. The ASC will review each request to reside with an assistance animal on an individualized basis through an interactive process with the student and their healthcare provider and will seek to accommodate each such request to the extent required under the law and to the extent appropriate housing is available.   

To initiate a request for an Assistance Animal, please visit the ASC Application Center and complete a Housing Assistance Animal Request. Please upload the following items as part of your application:

1. Provider Verification Form (link below) or a letter from your current treating provider
2. Photo of your animal

For dogs and cats:
3. Copy of your animal’s current rabies vaccination record
4. Copy of your animal’s current license from Douglas County

Documentation may be in the form of: 

• The UNO Provider Verification Form (link below) completed by your current treating health care provider; or,
• A letter from your current treating provider that contains your diagnosis, functional limitations, breed of animal, nexus (relationship) of the animal to the disability, other treatment modalities/measures used to mitigate limitations caused by the impairment, and if the mitigating measures eliminate the substantial limitations.

After your documentation of disability is received, ASC will email you with information about next steps.

Only one assistance animal is allowed per student, and the animal must be fully licensed, vaccinated, and housebroken to be considered for the assistance animal process. Puppies or kittens that are too young to receive their full rabies vaccination are not allowed.

Please note: the process is not complete until you receive an Official Notification of Housing Accommodation from ASC. As stated in the assistance animal policy, no animal may be kept in university housing at any time prior to the approval of the animal as a reasonable accommodation.

Assistance animals are sometimes also referred to as emotional support animals (ESA.)

• Assistance Animal Policy and Agreement
• Provider Verification Form

Housing Lease Cancellation 

To request a medical withdrawal from your university housing lease, please visit the ASC Application Center and complete a Housing Lease Cancellation Request. Students must upload both their Lease Contract Cancellation Form (link below) and their supporting documentation from a health care provider stating that it’s medically necessary for them to move out of university housing. 

If the lease cancellation is approved, Housing & Residence Life will be notified, and the student will be copied on that email.

• Lease Contract Cancellation Form

Academic Appeal 

To medically withdrawal from classes, students must submit their medical appeal requests and supporting documentation to the UNO Care Team. The ASC is not involved in the adjudication of appeals.

• Medical Appeal Process